Commercial Waste Officer

Job AdvertWe want your future to become part of ours.
Falkirk Council is a council of the future. A community of over 7,000 employees striving to create better lives for all of our residents.
Come join us.
Could you be our next Commercial Waste Officer within our Waste Services team?
In this role you will work directly with businesses across the Falkirk Council area, providing advice and support on waste management, developing new commercial opportunities and building strong customer relationships. You will also support the delivery of the Council's environmental objectives through education, engagement and, where required, enforcement activity.
The role will involve carrying out waste audits, delivering presentations and training sessions, investigating environmental offences, supporting service improvement initiatives and promoting sustainable waste management practices.
What we are looking for…
The ideal person for this role will be customer focused, proactive and able to build positive relationships with a wide range of organisations and stakeholders. You will be confident communicating with businesses, community groups and colleagues, and have a genuine interest in environmental improvement.
Key Skills:

Excellent communication and customer relationship management skills
Experience building and maintaining commercial relationships
Experience developing communication, marketing or engagement materials
Ability to investigate issues and resolve customer enquiries effectively
Good organisational skills and the ability to manage a varied workload
Strong IT skills, including the use of spreadsheets and databases
Ability to work independently and as part of a team
Ability to travel throughout the Falkirk Council area

You will work 37 hours per week, Monday to Thursday 9am – 5pm and Friday 9am – 4.30pm.
Sounds like you? Great. 
View our job profile below for more information on what could be your next job.
Why work with us?
At Falkirk Council, we strive to create positive change in our community by empowering our people to make a difference. We are a team-oriented, purpose-driven organisation focused on creating positive change. Be a part of something bigger, be part of our future, and come work with us.
We are looking for people who share our values and want to make a real impact in our communities. Our values: Responsive, Innovative, Trusted, and Ambitious (RITA) shape everything we do.

Responsive: We embrace technology and modern ways of working to deliver services that meet customer needs every day.
Innovative: We celebrate creativity and learning to inspire new solutions that make Falkirk a great place to live, learn, work, and visit.
Trusted: We remove barriers and empower people with the skills to lead independent, fulfilling lives.
Ambitious: We work together to create sustainable services that make a lasting difference.

This role is primarily based at Dalgrain Depot, Grangemouth, with regular travel throughout the Falkirk Council area.
Falkirk Council values diversity and welcomes applications from all backgrounds.
This is a full-time position; however, we welcome and will consider requests for part-time hours in line with service requirements.
If you are ready to make a real difference to the lives of real people, apply today.RequirementsWhat we can offer you.
As a Falkirk Council employee, you’ll enjoy a range of flexible benefits

Local Government Pension Scheme
Generous annual leave entitlement
Flexible working arrangements where appropriate
Learning and development opportunities
Employee wellbeing support
Salary sacrifice and employee discount schemes

Contact Us
For more information regarding this role, contact Robert Brown at robert.brown@falkirk.gov.uk
Find out what else Falkirk has to offer:
Visit Falkirk: https://www.visitfalkirk.com/
Falkirk Leisure & Culture Website: Falkirk Leisure & Culture Home Page
Helix Park & the Kelpies: Helix Park Falkirk | The Helix