Outreach and Engagement Officer

Outreach and Engagement OfficerInverness City Heritage TrustLocation: InvernessSalary: £17,500 per annum (£35,000 full-time equivalent)Hours: 18.75 hours per week — 0.5 FTE, equivalent to 2.5 daysContract: PermanentReporting to: Trust ManagerHelp people discover, share and shape the story of Inverness.Inverness City Heritage Trust is recruiting an Outreach and Engagement Officer to connect people with the city’s historic buildings, places and stories. This is an opportunity to develop community participation and help deliver our 2026–2031 Business Plan, which brings together heritage conservation, regeneration, traditional building skills and public engagement.You will lead our outreach, interpretation and communications activity, with a central role in developing Story of Inverness. This initiative will bring together local voices, historical research and digital interpretation to help residents and visitors explore the city’s heritage.Working with communities, schools, volunteers and heritage partners, you will develop accessible activities and content that encourage people from a wide range of backgrounds to get involved. Your work will include public talks and heritage events, website and social media content, newsletters, and consultation linked to conservation and regeneration projects.You will also work closely with colleagues to promote traditional building skills, building maintenance and climate resilience, helping people understand how caring for Inverness’s historic environment benefits the city and its communities.Key responsibilitiesDevelop and deliver the Trust’s outreach and engagement programme, helping people connect with Inverness’s historic environment.Lead the development of Story of Inverness, bringing together community stories, research and accessible digital and physical interpretation.Build relationships with communities, schools, volunteers and heritage organisations, encouraging participation from underrepresented groups.Coordinate public talks, workshops and heritage activities, including the heritage lecture series.Manage the Trust’s communications across its website, social media, newsletters and printed materials, working with colleagues and the Joint Communications Officer where appropriate.Produce engaging, accurate heritage content and support community consultation on conservation and regeneration projects.Work with the Training Officer to promote traditional building skills, Skills Academy opportunities, maintenance and climate resilience.Gather feedback, maintain programme records and contribute to funding applications, evaluation and funder reporting.About youYou will be an approachable, creative communicator who enjoys working with people and helping them explore the places and stories around them. You will bring:Experience in community engagement, communications, heritage interpretation, education or public outreach.Experience organising public events, engagement activities or educational programmes.The ability to turn research and specialist information into clear, engaging content for different audiences.Strong written and verbal communication skills, with confidence building relationships with communities and partner organisations.Good digital skills, including creating website content and using social media.Strong organisational skills and the ability to manage your own workload, coordinate contributors and meet deadlines.A commitment to inclusive participation, alongside the ability to gather feedback and evaluate activities.A relevant qualification in heritage, history, communications, community development, education, arts or a related field, or equivalent demonstrable experience.Desirable experienceWorking in the heritage, arts, culture or voluntary sector.Developing interpretation, storytelling or digital engagement projects.Using WordPress to maintain website content.Working with funding bodies or contributing to grant-funded projects and reporting.Knowledge of Inverness and Highland heritage.Interested in combining engagement and training?We are also recruiting a Skills Developnment Officer, working 18.75 hours per week to develop our traditional building skills programme and Skills Academy.You may apply for either role individually or for both. We welcome applications from people with the skills and experience to undertake both posts as a combined full-time appointment of 37.5 hours per week, with 2.5 days allocated to each role, at a total salary of £35,000-£37,000 per annum. Applicants for both roles should demonstrate how they meet the requirements of each.How to applyPlease send your CV to ross@icht.org.ukPlease state clearly whether you are applying for the Outreach & Engagement Officer role only or for both roles.Closing date: 25th November 2026Interviews: Rolling interviews throughout November. We reserve the right to close the advert early is a suitable candidate is appointed, so early applications are encouraged. Enquiries: Ross McCleary; ross@icht.org.uk