F&C 6092 - G1 Clerical Assistant - (Modern Apprentice Business Administrator)

ACTUAL CLOSING DATE: Applications must be received by 29 November 2026 at 11:55PMPlease ensure that you read the full advert text and do not submit a CV, as these will be disregarded as they do not form part of SLC application process.   If you require to submit additional information to support your application, please upload this under supporting documents.INTERNAL APPLICANTS MUST APPLY VIA OPPORTUNITY MARKETPLACE.Location: David Dale House, BlantyreHours: 35 hours per week, Fixed Term: 2-year programme Work Pattern: Monday to Thursday, 8:45am to 4:45pm, Friday 8:45am to 4:15pm Salary: £25,183 per yearAbout the roleSouth Lanarkshire Council is recruiting a Clerical Assistant (Modern Apprentice-Business Administrator) to join the Sundry Debt Team.You will carry out general clerical tasks, following established procedures and instructions to support the Sundry Debt team.You will handle enquiries about billing and collecting Sundry Debts, including Social Work and Housing and Technical Resources accounts. Your responsibilities will include:Provide clerical support to help the team deliver an effective service, maintaining high standards of security and confidentiality.Process correspondence and documents to present service information clearly and concisely.Analyse and process reports and claims, regularly reviewing and cross-checking them against all in-house systems.Keep the Sundry Debt system and suspense accounts accurate and up to date.Support in-house billing and debt recovery by maintaining payment arrangements and contacting customers about bills, arrears and missed payments.Work effectively with internal and external customers and stakeholders to support the team’s service. View the Modern Apprentice job profile What you will learn A Modern Apprenticeship is a paid job that combines practical work experience with training towards a recognised qualification. You will learn skills for your role, put them into practice at work and earn a wage while you learn.You will also complete training with a college or training provider through day release/block release/workplace learning. We will give you time and support to work towards your qualification. •             The apprenticeship is a fixed-term contract for 2 years.•             You will be expected to achieve an SVQ Business and Administration SCQF Level 6 during this time Who we are looking forWe are looking for an enthusiastic and motivated individual who is keen to develop their skills through a structured two-year apprenticeship programme. No formal qualifications or previous administrative experience are required. Before you apply, please check that:You are aged 16 or over by the expected start date 5 January 2027 You meet the essential criteria in the job profileYou have the right to live and work in ScotlandYou can complete all requirements of the SVQ qualification How to applyPlease answer the following questions as part of your application submission, your answers should be uploaded under supporting documentsTell us what interests you about this apprenticeship, and what skills or personal qualities would you bring to the role.Tell us about a time you had to organise your time to get something done. What did you do to stay on track?Imagine you are learning a new task and are unsure what to do next. How would you get the help you need?In this role, you will work with colleagues and help customers. What would you do to help people feel welcome, listened to and respected? If you require to submit any further additional information to support your application (not a CV), please upload this under supporting documents.Please apply online - All correspondence will be via your email addressPreferred candidates identified after the selection event process will be required to assist the recruitment team, if need be, to ensure timely completion of recruitment checks. If recruitment checks are not completed within a reasonable timescale, you may automatically be withdrawn from this position.Canvassing of Elected Members or employees of South Lanarkshire's Council directly or indirectly in connection with any appointment within the Council shall disqualify the applicant.Legislative InformationThis post is excepted in terms of the Rehabilitation of Offenders Scotland Act 2020.Preferred candidates will be required to complete a Level 1 disclosure check, prior to a formal offer of employment being made.Please refer to http://www.disclosurescotland.co.uk for further information about the disclosure process and best practice.Overseas Criminal Records CheckAn Overseas Criminal Records Check is required where applicants born outside the UK (Scotland, England, Wales and Northern Ireland) or who have lived or worked outside the UK for a continuous period of 12 months in the past 10 years.Applicants are responsible for providing evidence of the Overseas Criminal Record Check. The check must be translated into English and should come from the police, judicial authority, government department or home embassy of the country or countries concerned. The check must include an official statement confirming that the applicant does not have any history of or pending criminal record proceedings. Checks may be carried out to authenticate the documents provided.Equal Opportunities and Inclusion statementThe Council is committed to fostering equality, diversity and inclusion in its workforce. Therefore, we welcome applications from all sectors of the community, including under-represented groups within our workforce. We are keen to receive applications from candidates who have a disability, who are from a care experienced background, who are from a black, Asian or minority ethnic background, from a military service background and from those who are new Scots.As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the essential criteria as outlined in the job profile for this position.As proud holders of the UK Armed Forces Covenant Gold Award, the Council is also committed to supporting members of the armed forces community, including service leavers, veterans, reservists and their families. In line with this commitment, service leavers, their close family members, veterans and reservists will be guaranteed an interview if they meet the essential criteria as outlined in the job profileAs an employee of South Lanarkshire Council, you would also receive a wide range of benefits including:Enrolment in award winning local government pension schemeTo increase the value of their pension pot, Local Government Employees can opt to join the Salary Sacrifice Shared Cost AVC scheme.Up to 33 days annual leavePublic holiday entitlement (up to 10 days)Occupational sick payFamily friendly policies - flexible working and leave, maternity/paternity leave enhanced leave.Employee Discounts – including discounts at the cinema.Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support)